YOU NEED TO SIGN TO RECIEVE YOUR PACKAGE, IF WE HAVE TO RESCHEDULE YOUR SHIPMENT, THERE WILL BE AN EXTRA CHARGE OF ($89) Order status: email for questions regarding order tracking or call (844) 346-6363 Be sure to contact us if anything seems unusual with the progress of the shipment. Most companies can provide an estimated delivery date. We encourage you to track your package online or on the phone with the carrier. Included in your email will be a tracking number for your shipment. When your order ships, we will notify you via email. Larger, heavier electric fireplace packages ship via a truck freight carrier. Generally our smaller, lighter electric fireplaces will ship via Top FREIGHT Companies. We will ship your order using the fastest and most reliable method. Patented thermostatic remote comes included.Most quiet and reliable components in the industry.Adjustable ember bed colors that allow for the possibility of auto mixing thousands of colors.Adjustable flame brightness and speed that can be turned on separately.A clear reduced trim kit allows for a large viewing area with true lifelike flames that can not be rivaled.Designed with front flow heating and hidden venting so that the unit can be recessed or semi flush mounted.May also be wired to 220 volts to increase the BTU output to 10,240, heats up to 900 Sq. Smart Room Temperature Control – 59☏ – 82☏ or 15☌ – 28☌.Set the fireplace to turn on before you arrive home or have it automatically turn on when the weather is cold.
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